The app doesn’t load/open properly

1. Force close the app

   • On iPhone: Swipe up from the bottom and swipe Innertune off the screen
   • On Android: Open the app switcher and swipe the app away

2. Restart your device

3. Check for updates Go to the App Store or Google Play and make sure Innertune is updated to the latest version

4. Check your internet connection Try switching between Wi-Fi and mobile data